Outdoorplay Reviews

Today I received excellent "Chat" Service

Outdoor play rocks! I’ve purchased some important and expensive sea kayak gear from Them in the past year, my important thing being a kokotat drysuit. Absolutely love it. If that thing even had the smallest hole or malfunction I would have already died paddling in 42 degree waters of the upper Great Lakes. Got it quickly, in perfect condition on an easy payment plan so I appreciate being able to use this lifesaving gear all year long instead waiting or saving up. I will be back for more kayak gear. If you look at the bad reviews written for Outdoorplay it’s pretty easy to tell that these people have some serious emotional issues based their wordy tantrums. Won’t hear any whining from me! Why, because I’m out on water...!

Spray skirt showed up sooner than I thought. Right size too. Looking good. Thanks Outdoorplay.

Very fine customer service. Quality products at competitive prices. Need I say more.

Great store with the best staff, they are friendly and you feel you are in good hand when you are asking for their support. I just placed my first online order with their help. Extremely satisfied

Recently I bought a farmer John wet suit and an NRS riptide paddling jacket with Outdoorplay. There were some issues with my order, through my own doing. I ordered the wrong size, and realized my error much later. The staff promptly and politely resolved my mistake. They were very helpful and understanding. I would definitely recommend Outdoorplay to anybody looking for high quality marine products with exceptional service!

Some of the best customer service ever! You should rate a company based on the service they perform "after" they have your money. They have been A++! I will continue to purchase here!

All went well with my order, except, pants were too big. But return was easy to do!

I have bought kayak gears and wears >20 times from Outdoorplay. The ordered ones are always delivered to Japan without any problems. The delivery is quick and fast. The customer service is excellent. I very much appreciate the outstanding international service of Outdoorplay.

Purchased a Kuat bike rack from Outdoorplay. They are very competitive and offered a great price. After ordering, it came in a few days through UPS. Smooth transaction and easy-to-use website. I would certainly purchase again from them.

Made an order, the company ran the credit card, then two days later emailed saying there was an issue with the order and I needed to call them to resolve it.
I called, and they said they couldn't confirm my credit card, and I needed to re-order and use paypal instead. And on top of that they said one of the items was on back-order (was in stock when I ordered). I will be disputing the credit card charge and never ordering from this scam website again.

Ordered a tent shown as in stock. Received email it was shipping direct from manufacturer on or before 7/1/20. It didn't. I got another email saying it will ship on or before 8/1/20. That's a month in the middle of the season. I live in Colorado so that's like a 3rd of the season, I have to wait to get a tent that has already been paid for. They told me they removed the tent from the website due to the long wait, I checked and they really did. If the tent comes in on or before 8/1 I'll update to 3 stars, but for now it's pretty sad.